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Fire Aware Charters

Specialist Contractors Charter

This charter is aimed specifically at companies who are considered specialists in their field and are accredited to a regulatory body to demonstrate their compliance.

This Charter recognises the difficulty customers have in understanding the technical nature of fire safety delivery and promotes awareness within the specialist contractors to engage their customers with simple terminology and clear language to ensure they are clearly understood.

It also promotes specialists to be particularly diligent in their assessment of defective works they are contracted to rectify.

In signing this Charter

We commit that the following standards and actions will be upheld during the course of our activities:
  1. As a first priority, we will at all times consider the outcomes of our actions in respect to the safety of the end user
  2. We will provide our clients with the information to take them over and above minimum standards
  3. We will anticipate and react to the ability of our customers to understand the nature of our work and its importance in relation to the success of the buildings fire strategy
  4. We will be clear in the communication of our technical information and the ability of our audiences to interpret them
  5. We will provide updated compliance certification to the Fire Aware organisation
  6. We will work with the Fire Aware organisation to improve standards in communication and information
  7. We will, through our procurement process, ask our supply chain to identify their own moral obligations in relation to fire safety and use these as a condition of order.
  8. We will provide Fire Aware, and the members of the Fire Aware community, with our guidance and advise on our given specialism related to fire safety
  9. Fire Aware fire door inspectors will not directly advise clients on the need for fire door replacement. The client must be advised to seek advice from a suitably competent fire risk assessor on the requirement to replace, based on the overall risk assessment. The fire door inspection report must be provided to the client for this purpose, and be marked “for FRA review”.
  10. Fire Aware fire risk assessor’s must advise clients of their competency levels on all aspects of fire risk assessment. The fire risk assessor must indicate clearly to clients the need for additional input from competent specialists such as fire door inspectors. The fire risk assessor if not competent to review supporting information such as fire door reports, must make it clear to their clients that they will need further input from a suitably competent person in relation to the supporting information.